juno4d Platform Privacy Notice

This page describes what we collect when you use juno4d and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, comply with anti-money laundering regulations, and improve our service. Our servers may sit outside your jurisdiction; data transfer is encrypted and secured by industry-standard protocols. You have rights over your data—including the right to access, correct, or request deletion—subject to legal retention requirements.

We are juno4d's data controller. We do not sell your information to third parties. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) to process your transactions and with regulatory authorities if required by law. Cookies on our site track your session and preferences; you can manage cookie settings in your browser. This policy applies to all users regardless of location, but we comply with applicable data protection laws including the principle of data minimization—we collect only what is necessary.

If you have questions about how we handle your data or wish to exercise your rights, contact our support team via the in-app chat or email us directly. We respond to all data requests within 30 days. For specific inquiries about what personal information we hold on you, submit a data access request and we will provide a full inventory.

What we collect and why on juno4d

We collect the following personal information when you create an account on juno4d:

• Email address and phone number: To verify your identity, send account notifications, and enable password recovery.
• Full name and date of birth: To comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
• Government-issued ID: National ID card, passport, or driver's license to confirm your identity before your first withdrawal.
• Proof of address: A utility bill or bank statement dated within three months to verify your residence.
• Payment account details: Bank account numbers or e-wallet IDs to process deposits and withdrawals.
• Betting and gaming history: Records of your bets, wagers, wins, and losses to calculate cashback, tier status, and bonus eligibility.
• IP address and device information: To detect fraud, prevent account takeovers, and troubleshoot technical issues.

We use this information to:

• Verify your identity and prevent fraud on juno4d.
• Process deposits and withdrawals through our payment partners.
• Calculate and credit weekly cashback and promotional bonuses.
• Track your tier progression and eligibility for new promotions.
• Comply with AML/KYC regulations and report to authorities if required by law.
• Communicate updates, promotions, and account alerts.
• Troubleshoot technical problems and improve our platform.

We do not use your data for marketing to third parties or for any purpose beyond operating juno4d. We do not build profiles for sale or share information with advertisers. If we change how we use your data, we notify you via email and in-app notification.

Data storage and security on juno4d

Your data is stored on encrypted servers in secure data centres. We use industry-standard encryption (TLS/SSL) for all data in transit and at rest. Access to your personal information is restricted to juno4d staff who need it to process your requests or maintain our service. We do not store your full credit card number or bank account password; payment processors handle that data directly.

Our servers may be located outside your country. By creating an account on juno4d, you consent to international data transfer under encryption. We comply with all applicable data protection laws and maintain security standards equivalent to or exceeding those required in your jurisdiction.

If you suspect your account has been compromised, contact our support team immediately. We will investigate, reset your password, and review your transaction history for unauthorized activity. We are not liable for losses if your password was shared or compromised through negligence on your part.

Third-party processors and data sharing on juno4d

We share your data with third parties only as necessary to operate juno4d:

• Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive your payment account details to process deposits and withdrawals.
• Identity verification services: We may use third-party vendors to verify your government ID and proof of address during the KYC process.
• Regulatory authorities: If required by law or court order, we may disclose your information to government agencies or law enforcement.
• Fraud prevention services: We may share anonymized transaction data with fraud prevention networks to detect and prevent suspicious activity across the industry.

Each third-party processor is bound by a data processing agreement and must comply with the same security and privacy standards we maintain. We do not authorize them to use your data for their own marketing or business purposes.

Your rights on juno4d

You have the following rights regarding your personal data:

• Access: Request a copy of all personal data we hold on you.
• Correction: Request that we update or correct inaccurate information (e.g. misspelled name, outdated phone number).
• Deletion: Request deletion of your data, subject to legal retention requirements. We retain data for seven years to comply with AML regulations.
• Data portability: Request that we export your data in a standard format so you can transfer it to another service.
• Object: Object to specific uses of your data (e.g. marketing communications).

To exercise any of these rights, contact our support team with a clear request. We will respond within 30 days. If we cannot fulfill your request (e.g. because deletion would violate legal requirements), we will explain the reason.

Cookies and tracking on juno4d

We use cookies to remember your session, store your preferences, and track how you use our site. Essential cookies allow you to stay logged into your account; they are necessary for juno4d to function and cannot be disabled. Preference cookies remember your language, theme, and settings. Analytics cookies help us understand which features are used most so we can improve our platform.

You can manage cookie settings in your browser. Disabling non-essential cookies will not prevent you from accessing juno4d, but some features (such as remembering your language preference) may not work. We do not use cookies to track you across external websites.

Data retention and deletion on juno4d

We retain your personal data for as long as your account is active plus seven years after closure, as required by anti-money laundering regulations. After that period, we delete or anonymize your data. Transaction history is retained for seven years to comply with financial reporting obligations. If you request account deletion before that retention period ends, we mark your account as inactive but retain the data for the required period.

Contact and updates on juno4d

If you have questions about our privacy practices, contact our support team via the in-app chat. We operate support in English and respond to all inquiries within one business day. If you have a data protection complaint or believe we have violated your rights, you may lodge a complaint with your local data protection authority. We will cooperate fully with any regulatory investigation.

We may update this privacy notice at any time. Material changes are communicated via email and in-app notification. Your continued use of juno4d after an update constitutes acceptance of the updated policy. For assistance verifying compliance with local data protection laws in Jakarta, Surabaya, Bandung, Medan, or Semarang, contact our support team and we will provide clarification specific to your jurisdiction.